This site contains computer support tools for the School of Computing, Engineering, & Mathematics (SCEM).

If you are unable to find what you need here, please contact the School's Computer Laboratory Assistants (locations and contact details below), or out of semester, one of the Campus Support Officers.

Helpdesk Tools
SCEM Password Changer Changing your SCEM password from time to time is a good idea
This link can only be accessed on a WSU network, or through the SCEM VPN.

Computer Laboratory Assistants
(on duty during semester only)

Campus Office Location Hours Open Telephone Help Point Telephone Location
Campbelltown 6.G.16
Building 6
9am - 6pm, Monday - Friday 02 4620 3510 In 6.G.15
Parramatta EB.1.49
1st floor, EB building
8am - 8pm, Monday - Friday 02 9865 9258 In each computer laboratory, and outside service window in EB.1.49
Penrith Y.2.32
2nd floor, Y building
9am - 6pm, Monday - Friday 02 4736 0773 In each computer laboratory, and in hallway of level 2, Y building, opposite Y.2.29

Campus Support Officers

Campus Name Office Location Telephone
Campbelltown John Pullan (acting CSO) 26.1.31, building 26 02 4620 3509
Parramatta Nabil Mansour ER.G.15, ER building 02 9865 9334
Penrith Benyamin Binyamin Y.2.13, 2nd floor, Y building 02 4736 0820


The School provides Help Point telephones on each campus (see above). These phones can be used to contact the School's Campus Support Officer and / or UWS Security. To use one, just pick it up and follow the prompts.

Free Software Downloads

The School has arrangements with many software companies to provide free software to our students.
Please go to http://www.scem.westernsydney.edu.au/free-software to access this software.